Believing is good – knowing is better. Knowledge is the starting point for all of DESIGN CONCERN’s design projects. We gain deep insight into user needs through user research: By identifying user needs we ensure a deep understanding of true needs and requirements. Research is an integrated part of our solutions.
Safer, smarter, easier. At DESIGN CONCERN, it all starts with the users. By insight into user needs we create innovative products that make a difference in a variety of aspects i.e. when it comes to better user experiences, better ergonomics, greater dignity, maximum safety, easier operation, smarter performance, more cost-efficient production and sustainability, and good looks too.
Both public authorities and private companies benefit from getting insight into user needs. Decoding the needs help navigate in a world where user needs rapidly change. Especially in the healthcare sector, service design can make a huge difference due to the growing number of seniors and the limited public healthcare budgets. DESIGN CONCERN´s design methods help in optimizing existing services or developing new services that easily pay. More and more services are digital, and a great user experience is essential.